Digital Transformation & Process Consulting
Find out where the working day really goes, remove the steps that don't need to exist, then choose changes and tools people will actually use.
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Describe the problem in plain words. We'll point you to the right starting point, even when that isn't us.
Consulting from $1,900 · Development from $2,500
Compare all servicesTechnology Consulting · Service 07
Independent, vendor-neutral advice on what to build, buy, keep or retire, turned into a roadmap and budget your leadership team can act on.
What this service is
Technology decisions tend to get made in a hurry, by busy people, on the advice of someone with something to sell. Good ones need an advisor who earns nothing from the answer.
IT consulting and technology strategy is independent advice on the systems your organization runs on and the ones it's thinking of buying. We help you decide what to build, what to buy, what to keep and what to switch off, then turn those decisions into a roadmap with a budget and an order of work. We don't resell software, take referral fees or earn commissions from vendors, so the advice is the only thing we're paid for.
The work is practical. It might be a review of every subscription your teams pay for, a scored comparison of three CRM platforms, a plain-language risk summary for your board, or a standing monthly session with someone who can act as your part-time technology lead. Often the most useful advice is to buy a standard product, change nothing, or stop a project before it starts. Either way, you leave with a written decision, not a slide deck that sits in a folder.
Problems we solve
Technology strategy usually becomes urgent at one of these moments.
What you get
Not every engagement includes every item. Your proposal lists exactly what's in scope, and what isn't.
An inventory of every system, subscription, integration and owner, with costs, renewal dates, overlaps and the risks attached to each.
For each decision on the table: the realistic options, their total cost over several years, the risks, and a clear recommendation you're free to challenge.
Written requirements, a long list cut to a shortlist, scripted demos scored against agreed criteria, reference checks and the contract terms worth negotiating.
A sequenced plan for the next one to three years, with each project's cost, owner and dependencies, and the point where you decide whether to continue.
The basics checked (backups, access control, patching, multi-factor sign-in and supplier risk), with fixes ranked by how much risk they remove for what they cost.
A short written report and a one-page summary in plain language, so non-technical directors can see the decisions, the costs and the risk of doing nothing.
Facilitated sessions with your leadership team to settle priorities and trade-offs, with each decision recorded alongside its reasoning so it doesn't get reopened every quarter.
A fractional CTO arrangement: regular sessions, reviews of proposals and contracts, and a senior technical voice your team can call on without a full-time hire.
Visual model
How the pieces typically fit together on this kind of engagement.
Common use cases
Practical patterns rather than industry labels. The shape of the problem matters more than the sector.
Your ERP, CRM or practice management platform is nearing the end of its contract. We define what the replacement must do and run a fair, scored selection.
A realistic budget built from what you run today, what's up for renewal and the few projects that actually matter next year.
Overlapping tools found, owners named, and a consolidation plan that cuts spend without taking away anything people rely on.
Two sets of tools, contracts and habits. We decide which systems survive, what happens to the data, and an order of change people can cope with.
A plain-language view of where technology helps, where it's a risk and what fixing it would cost, for directors who don't work in IT.
A senior technical advisor for a few days a month while you grow, recruit a permanent technology leader, or steady things after one leaves.
Our approach
The parts of our method that matter most for it strategy.
No commissions, referral fees or reseller margins. If the right answer is a product we've never touched, or no product at all, that's what you'll hear.
We begin with what you're trying to achieve and what's getting in the way. Technology choices come later, and only where they make a real difference.
Recommendations rest on your contracts, usage data, scored demos and the experience of the people doing the work, not on a vendor's pitch or our own preferences.
A roadmap with three things done well beats twelve things started. We recommend what to stop, delay or leave alone as firmly as what to begin.
Decisions, reasons, owners and dates go into documents you keep, so anyone can see later why a choice was made and whether it still holds.
Project stages
Each stage has a defined output and a review point, so you always know where the work stands.
How our process worksA first conversation to agree the questions to answer, who needs to be involved and what a useful result looks like.
Interviews, a review of systems, contracts and spend, and time with the people who use the tools every day.
Options compared on cost, risk, effort and fit, with vendors evaluated against your criteria where a purchase is on the table.
A written report with a clear recommendation, the alternatives considered and the reasoning behind each one.
A workshop with your leadership team or board to test the recommendation and agree the roadmap and budget.
Optional ongoing support: regular reviews, help in vendor negotiations, and a technical voice in the room when you need one.
Capabilities
Only the capabilities that matter for this service, and nothing we wouldn't actually recommend.
Delivery and engagement
Timescales depend mostly on how quickly we can reach the people, contracts and data involved. Every engagement starts with a written brief and a dated plan.
Who it's for
We work with companies, organizations and individuals. The requirement matters more than the size of the buyer.
Related services
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Decide what to move, rebuild, keep or retire, model the real costs, then migrate in planned waves with a tested way back at every step.
Service FAQ
No. We don't resell licenses, accept referral fees or hold arrangements that pay us when you buy. You pay for the advice and that's all we earn, so telling you to buy nothing costs us nothing.
It's a fair question. Strategy work is paid for on its own and doesn't assume a build. When a standard product fits, we'll tell you to buy it. If custom software does come out ahead, the specification is yours to take to any supplier, us included.
Not if it's sized properly. For a small team, the work might be a two-week review ending in a short list of changes and a simple budget. The aim is the least strategy that leads to a good decision, not a thick document.
A set number of days each month with a senior technical advisor who joins leadership meetings, reviews proposals and contracts, supports your team and keeps the roadmap honest. It suits organizations that need judgment rather than a full-time hire, and it can change or end as you grow.
One clearly defined question, such as a build-or-buy decision or a small estate review, taken through interviews and analysis to a written recommendation. Full software selections, roadmaps and ongoing advisory are larger pieces of work, priced against a written brief before you agree to anything.
Final pricing depends on the number of systems, people and decisions involved, and on whether ongoing advisory follows. Every engagement is agreed as a fixed fee against a written brief.
Tell us what you're trying to achieve. We'll come back with a clear view of the scope, the approach and the cost, and if we're not the right fit, we'll say so quickly.